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Digital Workflow Transformation for Insurance

Empower your customers with a streamlined insurance experience.

Overview

Insuring Your Digital Future

Insurers face an intensely competitive, fast-changing environment with customers who have little patience for complex, inflexible or paper-based processes. To compete, you must onboard faster, reduce insurance claims timelines, and keep costs in check—all while keeping customers engaged and informed.
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Applicant Onboarding

Applicant onboarding

Streamline your application processes with automated customer onboarding that offers real-time mobile engagement, anytime, self-service and multichannel capture of process-ready documents.

Claims Handling

Claims handling

Automatically capture claims and supporting documents into your process from the start. Proactively communicate claims status to policyholders and enjoy greater data accuracy.

Underwriting

Underwriting

Simplify and speed up your underwriting process from application to issue. Automate capture, classify and extract data from documents and accelerate the routing of process-ready information.

Use Cases

Digital Workflow Transformation In the Insurance Industry

Use cases for intelligent automation in customer onboarding, claims processing, underwriting, servicing and operations.
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Customer self-service and loyalty

Deploy a unified platform to enhance the experience of insurance customers via self-service.

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Customer engagement and onboarding

Engage customers with personalized onboarding, claims and policy management communications.

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Property and casualty claims

Automate the insurance claims process to drive efficiencies and keep customers informed.

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Health and injury claims

Streamline the digitization, validation, conversion and intelligent routing of paper medical claims.

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Branch capture

Transform insurance policyholder or claims documents into actionable electronic information.

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 Underwriting

Empower underwriters with fast, efficient access to information and comprehensive risk analysis in new business underwriting.

Case Studies

What's Your Tomorrow?

Without a doubt, Kofax solutions are helping us to adapt as customer demands and market conditions change, and maintain our leading position on the market.
Spokesperson
Leading Global Insurer
View Story
“TotalAgility has transformed the way we process claims and provided us with deep insight into the data contained in the reports we read. We’ve redeployed 15 employees from our claims department to other areas of the business that require more creative or strategic work, which represents a major efficiency savings for us.”
Spokesperson
Large European Insurance Company
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Learn more about our satisfied customers: View All Case Studies

Featured Content

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Reay to learn more?

Whether you need to digitally transform a simple task or an end-to-end process, we can help you do it.
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