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AI Powered Workflow Automation

Transform your AI workflow to boost productivity, reduce costs, and streamline operations.

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Tungsten Automation recognized as a Leader in the first Gartner® IDP Magic Quadrant™.

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Overview

Redefining document and workflow automation with AI innovation

Tungsten TotalAgility® leverages advanced Artificial Intelligence to automate content-heavy workflows and deliver real-time business insights. It blends advanced AI, document processing, and process orchestration into a unified end-to-end solution. This powerful combination streamlines operations, boosts productivity, enhances experiences and improves financial performance.


TotalAgility can automate workflows across industries, including banking, insurance, healthcare, supply chain, and the public sector. Use TotalAgility to automate processes from onboarding to claims administration.


For even wider-reaching solutions, explore the Tungsten Marketplace. Discover a wide range of pre-built solutions to broaden TotalAgility’s application. Deploy TotalAgility in a public or private cloud or on-premises to adapt to your business environment.

Advanced Artificial Intelligence

Advance proficiency and efficiency with powerful AI capabilities, including document AI, generative AI, decisioning AI, agentic AI, and AI knowledge graphs. Designed to drive responsible innovation, these technologies are guided by ethical AI principles and protected by stringent security standards.

End-to-end automation

TotalAgility combines industry-leading intelligent document processing and process orchestration capabilities with advanced AI and machine learning to deliver end-to-end results. This unified approach from a single provider lowers cost of ownership and improves the employee experience.

Integrated business systems

Seamlessly connect and sync your diverse systems, from legacy platforms to modern apps, enabling smooth, streamlined workflows. Extend your capabilities with access to hundreds of pre-built solutions and consulting partners through the Tungsten Marketplace.
TotalAgility: How it works

TotalAgility combines the power of intelligent document processing, knowledge discovery, workflow automation and artificial intelligence. Together, they collect data, transform it into useful insights, and automate processes to help your business operate more efficiently and achieve better results.

How data flows into TotalAgility to provide insights that turn into action
AI workflow case studies

Discover the impact of TotalAgility with real stories from our valued customers.

HMI Performance Incentives
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“To help our clients thrive, we need to capture deep insights into their customers’ preferences and buying behaviors – and with TotalAgility at the heart of our rewards experience, that’s exactly what we’re achieving. Of all the solutions we evaluated, we were most impressed with the Tungsten offering. Tungsten brought together all of the core capabilities we were looking for in a single, tightly integrated platform.”
Lincoln Smith
Chief Strategy Officer,HMI Performance Incentives
Generative AI Copilots

TotalAgility Copilots pave the way for generative AI innovation by augmenting human potential, not replacing it

TotalAgility’s generative AI-powered Copilots transform how people interact with automation software. Using a simple conversational interface, users of all technological skill levels can accelerate time to value, unlock deeper business and uplift developer productivity.

Accelerate Time to Value with Copilot for Extraction

Extract, analyze, and act faster than ever, turning data into your strategic edge. This patented capability reduces the time to create document extraction models by up to 80% while lowering maintenance costs, boosting straight-through processing rates and improving results.
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Revolutionize Decision-Making with Copilot for Insights

Leverage the power of a conversational interface to analyze unstructured data and unlock unprecedented AI-powered insights. Dive deeper into data from varied documents, empowering faster, more accurate decision-making. Converse with your data naturally by asking questions and getting instant answers with annotations back to the source.
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Empower Your Automaters with Copilot for Development

Transform revolutionary ideas into actionable workflows, forms and data models. Simply type in your request or upload a hand-drawn image of your design and watch as it materializes in seconds. Elevate development, streamline integrations, and fast-track your innovation journey.
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Benefits

Discover how TotalAgility delivers unmatched benefits across all facets of your organization.

Improve operational efficiency and quality

Enhance efficiency and quality by 41% through the adoption of a unified intelligent automation platform.

Drive productivity and proficiency

Experience significant gains in employee productivity and proficiency, a key factor for 86% of customers when choosing intelligent automation.

Achieve data security and regulatory compliance

Achieve and maintain data security and regulatory compliance. Our solutions standardize processes and automate compliance monitoring, enhancing governance and security across your organization.

Elevate customer experiences

Improve customer service with quick, personalized, and reliable interactions and increase customer satisfaction by 39%.

Boost employee satisfaction

Empower your team to engage in more meaningful work by freeing them from tedious tasks. This can lead to a 37% improvement in the employee experience.

Minimize errors

Half of all organizations identify the increased risk of errors and data discrepancies as a primary challenge. Mitigate costly mistakes by reducing touchpoints in data entry, ensuring data integrity and reliability.

Accelerate turn-around times

Improve turnaround times by 42%, making operations faster and more responsive to market demands.

Grow revenue

Customers who use intelligent automation experience a 45% increase in revenue by leveraging intelligent automation to capture new opportunities, driving business growth.

Save costs

Achieve a 38% reduction in costs with intelligent automation, which streamlines operations and enhances efficiency, contributing to overall financial health and sustainability.
Features

Why customers choose TotalAgility

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Generative AI-powered Copilots

Transform the way you interact with software using this new suite of Generative AI-powered Copilots. A conversational interface makes it easy to create new solutions and generate insights. Easily integrate your choice of Large Language Model (LLM) for further personalization.

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Industry leading document intelligence

Effortlessly extract and interpret unstructured data from any source with AI-powered intelligent document processing. Turn that data into actionable insights to enhance decision-making across your organization.

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Low code process orchestration

Effortlessly streamline and automate complex business processes across systems and departments. Manage both human and digital workflows using low code automation, suitable for users of all technical skill levels.

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Document library

Accelerate your projects with our vast Document Library of pre-trained document extraction models, ready for immediate deployment. Instantly find and extract key data from industry-specific documents, eliminating the need to build them from scratch.

Document Library
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Flexible cloud deployment

Choose the deployment method that best aligns with your business requirements and growth plans. From cloud of choice deployments offering agility and scalability to on-premises installations, we have you covered.

Case management

Transform case management by guiding complex workflows towards efficient resolution. Seamlessly integrate tasks, documents, and data into efficient workflows. Adapt to business events, foster collaboration among knowledge workers, and enhance decision-making with AI-driven insights.

Rules management

Implement business decision logic and new policies while repurposing assets across your organization. This creates a dynamic environment that ensures consistent execution of strategies, boosts regulatory compliance, and speeds up decision-making processes.

Analytics and business insights

Quickly and accurately turn data into useful analytics and business insights for better decision-making, reporting, and workflow optimization.

Industry recognition

Industry analysts recognize TotalAgility as a leader in AI-powered automation, including intelligent automation, document processing, and process orchestration.

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Related resources

Learn how you can supercharge the power of TotalAgility with our collection of case studies and guides.

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Our customer support ecosystem

All the services, support and resources you need to accelerate your time to value.

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Take a test drive

Whether you need to digitally transform a simple task or an end-to-end process, we can help you do it.
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FAQs
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An AI workflow is a sequence of tasks you complete using AI to achieve a specific goal. For example, you may have a specific AI workflow for gathering and analyzing data, and another workflow for creating personalized marketing materials or responding to customer service queries.

While AI workflow management can save you time, it starts with using the right tools to drive innovation. TotalAgility features a simple interface that anyone can use to boost productivity and gain deeper insights using data.

There are three key components of an AI workflow: data, algorithms, and integration and output.

  • Data is the backbone of AI systems — whether you’re creating personalized marketing emails for thousands of customers or using AI to uncover business insights.
  • Algorithms determine what happens to your data, making them a key component of AI workflows.
  • Finally, AI systems need to be integrated into your business so you can leverage the output.

All of these components are simplified within Tungsten TotalAgility, giving you the power to do more in less time.

Saving time is one of the biggest benefits of AI workflows, and it’s the primary reason people use AI across industries every day.

There are so many repetitive tasks that can eat away at your limited time, but AI workflow automation tools allow you to automate and streamline those repetitive tasks. As a result, you can spend more time focusing on ways to improve your business as a whole.

Even better, you can leverage AI to gain deeper insights into your business, which you can use to make the crucial decisions that help propel your business forward.

Tungsten TotalAgility is one of the simplest ways to optimize AI workflows to empower your business. With a commitment to innovation and scalability, Tungsten designs digital workflow transformation solutions that meet diverse needs.

Tungsten has more than 25,000+ customers across the globe, including 8 of the top 10 global banks and 7 of the top 10 global insurers. With our Document Library that includes hundreds of pre-built extraction models — from invoice automation to banking KYC models — Tungsten TotalAgility is designed for simplicity so you can spend less time focusing on repetitive tasks and administrative work.

AI workflow automation tools can benefit a range of different industries, including:

TotalAgility improves productivity by taking a range of daily workflows off your plate. Thanks to TotalAgility, you can automate many of your repetitive or time-consuming processes and free up time to focus on projects that further your business. It can also minimize mistakes associated with human error, eliminating the need to redo tasks. Businesses who adopt TotalAgility experience significant gains in employee productivity and proficiency.

Ready to learn what TotalAgility can do for your business? Request a demo today. Your dedicated Tungsten rep will learn about your business and the issues you face and show you how TotalAgility can create automated workflows to save you time and money.

More Tungsten Automation solutions

Document & Workflow Automation

Document & Workflow Automation

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Document & Workflow Automation

TotalAgility Document Library™

Accelerate deployment and improve straight-through processing (STP) with the TotalAgility Document Library—featuring over 3,000+ pre-trained document extraction models for faster, more efficient results.

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