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Improve the Patient Enrollment Experience

Automate processes for faster and more reliable data access

Overview

Tungsten Automation streamlines the patient enrollment and onboarding experience in healthcare by providing an automated system that guarantees quick and reliable access to essential medical services. Our approach to patient integration emphasizes efficiency, offering accelerated registration, minimizing data inaccuracies, improving workflow productivity, and reducing operational expenses . By improving processing time and enhancing the initial interaction, we ensure a positive and lasting impression for both new patients and staff members. Our sophisticated enrollment and onboarding solution paves the way for a smoother healthcare journey, fostering satisfaction and trust from the very first step.

Benefits

Solution capabilities

FAQ

Is the solution capable of capturing and processing data from various document types?

The solution leverages advanced AI and ML technology to capture and process data from diverse invoice formats and can be configured and trained for multiple document types

Can the solution facilitate electronic signatures for consent forms and other enrollment documents?

Yes, the solution supports electronic signatures, providing a secure and compliant method for obtaining patient consent and signatures during the enrollment process

Can the system scale to accommodate an increase in patient volume over time?

Yes, the solution is scalable and designed to handle varying patient volumes. Whether you're a small clinic or a large healthcare system, the solution can adapt to your needs

Can the solution integrate with major electronic health record (EHR) systems?

Yes, solution can integrate with EHR, and other internal and external systems to synchronize patient data for onboarding workflows

Does the solution integrate with healthcare patient portals and CRM systems?

Yes, the solution can integrate with patient engagement portals as well as CRM platforms to provide patients with enrollment and onboarding via their preferred channel

Does the platform deliver real-time dashboards, analytics, and reports to provide insights into claims performance issues that need addressing?

Yes, the solution includes a pre-packaged bundle of metrics, dashboards and reports. The solution also allows organizations to create new reports and dashboards based on a library of best practices metrics, and features pre-built content for capture-based processes

Does the solution ensure healthcare data privacy and security compliance?

Yes, the solution enables compliance with regulations like HIPAA, TCP/IP, and GDPR through security features like encryption, access controls, audit trails, and data anonymization

How does the solution improve the patient experience?

Patients benefit from fast digital enrollment, text reminders, self-service tools including status visibility, and a centralized onboarding platform