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Public sector: Empowering digital transformations and citizen services

Transform citizen experiences, maximize efficiency, and drive digital innovation for federal agencies with Tungsten Automation solutions in the cloud via FedRAMP

Overview

AI-powered Intelligent Automation empower digital transformation and citizen services

Discover how Tungsten Automation's advanced technologies drive efficiency, enhance citizen services, ensure compliance, and unlock valuable insights through automation, analytics, and secure data management. From streamlining processes to improving decision-making, we're revolutionizing public sector applications.

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Carahsoft Technology Corporation,Virginia
Event

Public Sector Summit Tungsten Automation

Embrace the future of innovative solutions in workflow automation, invoice automation, and document automation and security, coupled with the transformative power of generative AI. Join us alongside your peers, technology experts, industry thought leaders, and the Tungsten Automation leadership team for an immersive day.

Register now

 

Process efficiency

Our technology streamlines public sector processes, automating tasks and reducing manual effort, resulting in improved efficiency and cost savings.

Enhanced citizen services

With us, public sector organizations can provide faster, more accurate services to citizens, improving satisfaction and engagement.

Improved compliance and security

We ensure compliance with regulations and data security standards, safeguarding sensitive information and protecting against breaches.

Informed and expedited decision making

Our analytics capabilities help public sector entities gain valuable insights from data, enabling informed decision-making and policy development.

Why Tungsten Automation

Data management offerings support public sector

Advanced AI

Generative AI, NLP, and Machine Learning all come together to provide intelligence throughout the platform from accelerating development time to automated document creation.

Document intelligence

Tungsten Automation is the leader in automating document-intensive workflows such as claims processing, customer onboarding, and claims fraud.

Intelligent process automation

We provide the flexibility to handle insurance processes end-to-end or to provide specialized services when hardened, scalable processes are needed.

Connected systems

From integrated use cases with our strategic alliance partners like Microsoft, Salesforce, and Cerner, and an ever-growing ecosystem of partners, our technology integrates critical data with your standard applications, including leading EHR systems.

Use cases

Enhance your workflows

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Streamline grant management and writing with Intelligent Automation and document management, improving efficiency and ensuring compliance.

Digitize citizen onboarding processes, automating document collection, verification, and data entry, enhancing citizen service delivery.

Automate case intake, routing, and document processing, enabling efficient and transparent case management in the public sector.

Ensure regulatory compliance and streamline records management with automated document capture, classification, and retention.

Case Studies

Large Health Exchange Boosts Insurance Coverage as Applications Soar During Pandemic

"Tungsten RPA allows us to use embedded AI to identify the appropriate documents, eliminating the need for a member of the team to find the invoices manually."
Juan Pablo Magro Muñoz
IT Manager, Mataró City Council
"The organization which uses the Kofax solution is now able to digitize all documents, categorize them, and forward them to appropriate recipients."
Sylvie Logeart
General Secretariat of the French Ministry of the Economy, Finance, and Recovery
View Story
Serco
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Serco uses the Kofax intelligent automation platform, leveraging Robotic Process Automation (RPA), Intelligent Document Capture, as well as Process Intelligence components to make eligibility decisions for vital public programs that benefit millions of people.
Nathaniel Palmer
Director of Solution Architecture
View Story
"We have built our success on being there for our customers at every stage in their financial journey, and investing in innovative services like the mobile onboarding app help us to continue delivering experiences that improve people’s lives."
Spokesperson
South African Bank
It was spectacular. For the first time in our history, we were able to announce the results of a census in the same year as the census itself.
Dudy Sulaiman,
Deputy Chief Statistician for Methodology and Statistical Information, BPS-Statistics Indonesia
USA Department of Veterans Affairs Logo
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There are lots of organizations out there that provide web forms, and Tungsten does that too,” says Sandlin. “But when we made our selection it was very rare to have anyone that had an integrated solution – integrated meaning that it mapped into the vendors’ accounting solution directly and completely automated the system.
Ben Sandlin
 Supervisory Financial Manager, VA FSC
View all case studies


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