Monitor and manage the operational health of Tungsten systems
Ensure high service levels and peak performance of business-critical document processing systems with real-time performance metrics.
Real-time monitoring and management
Ensure operational health
Tungsten Monitor complements your existing IT operations management (ITOM) investments with answers to technical and service-level questions for Tungsten solutions.
Optimize processes
Meet and prove service-level agreements with comprehensive reporting. Perform process benchmarking and track historical data to ensure optimum performance across operations.
Gain critical performance insights
Gain real-time access to an operational and application insights dashboard that answers common service-level questions and gives a clear picture of system health and performance.
Why customers choose Monitor
Manages operations
Gain real-time access to operational information on components and the current viability of business services within your Tungsten system. Provides oversight of operational throughput such as module and batch processing rates, license usage, exceptions, synchronization of remote sites and insight into operating health.
Identifies issues
Identify errors, including the time and nature of each occurrence, and report this information to the designated administrator. Take corrective action based on predefined rules to restart or reinitialize a service or process.
Improves performance
Recognize and react to operational and application issues, ensuring high service levels and peak performance of document processing systems. Measurable compliance with SLAs helps determine operational service levels and tracks application performance.
