Confidently Verify Customers With the AuthenticID Connector
Identification documents play a critical role in many tasks. Individuals need to produce their ID for many reasons; for some, it’s even a daily occurrence. For others, it’s merely a task they face when interacting with a government office or a bank. For businesses, accepting only valid IDs is vital; it can be fundamental to compliance and best business practices. Tools such as the AuthenticID Connector for Tungsten TotalAgility help boost confidence in this process.
Fraudulent ID documents are more common than most people think. Many bad actors are working to produce convincing fakes. However, detecting those fakes is easier said than done. Especially in high-volume workflows, it could be all too easy for someone unauthorized to slip by undetected. Today’s needs demand better solutions. Consider why a new way of doing things is important and discover how the right solution already resides in the Tungsten Marketplace.
Accurate IDs Are Essential Information
Handing over an ID card is a common task, but it happens in more places than ever today. These verifications no longer take place only at a point of sale. Increasingly, they also take place in digital environments. These efforts are essential for several reasons:
- Prevent identity theft. Fraudulent IDs might contain stolen information or be used in part to facilitate broader identity theft. Stop the damage before it starts.
- Prevent and stop fraud losses. Verifying IDs as accurate can prevent bad actors from stealing funds or finding opportunities to commit broader fraud.
- Avoid working with customers or groups under sanction or on watch lists. Don’t risk heavy fines for violating the law, especially regarding international sanctions.
- Verify major transactions. Large movements might be a sign of potential fraud. Verifying that the person originating the transaction is the legitimate account holder is an important line of defense.
Despite the many reasons this process is essential, it often remains mired in the past. What are the issues surrounding ID verification?
Challenges Facing ID-Centric Processes Today
Teams handling ID-centric processes face several difficulties. These challenges can slow down work or even result in incorrect outcomes. The problems businesses are most likely to face in this area include:
Highly manual workflows. Perhaps even obtaining and putting the ID data in the right place is not easy. Staff validating IDs may take too much time to provide an approval decision, increasing turnaround times and decreasing consumer satisfaction.
Poor image quality for digital scans and photos of IDs. Not everyone takes appropriate ID photos. Poor lighting and strange backgrounds could be a way to hide discrepancies. Processing such images usually takes more time.
A large number of different ID styles and formats. Every state has its own driving license design, for example. Differentiating between real and phony IDs in such a complex environment can prove difficult, especially when introducing international documents.
Addressing these problems could seem like an expensive and challenging affair. However, there is a better way with intelligent automation solutions, including TotalAgility.
Integrating Automation With the AuthenticID Connector
TotalAgility supports streamlining and connecting many business processes together. Combined with other technologies like RPA, you can build highly automated and fast workflows to support key work. TotalAgility is a linchpin for solutions aimed at streamlining ID verification.
The AuthenticID Connector, available in the Tungsten Marketplace, slots directly into TotalAgility workflows. For example, consider a customer who uploads a scan of their ID card to verify themselves to a government agency. A TotalAgility process can take that information and, using this connector, pass it to a solution that uses AI and machine learning to analyze the data. The results automatically inform the next steps or bring a human into the loop to validate the outcome.
Key Features of This Robust Connector
With these solutions, results are faster and more reliable. This connector provides a more powerful way of fighting fraud. Consider the specific features that make that possible.
- Advanced capture technology. Capably process poor-quality ID images taken in low light. Challenging backgrounds no longer provide a serious barrier to effective data extraction—fully automatic OCR.
- Support for global identity verification. Process and verify identity documents from more than 200 countries worldwide.
- Easily embeds into existing workflows, including on mobile devices. Empower users to verify their ID online or via Android and iOS.
- Biometric authentication support for real-time verification. Match people to ID documents rapidly to provide better customer outcomes.
- Check against watch lists and sanctions lists to effectively manage due diligence, especially in anti-money laundering and “know your customer” (KYC) compliance.
These features, enriched by the presence of AI and machine learning trained on recognizing valid IDs, enable many uses.
Use Cases for Rapid ID Verification
There’s no shortage of occasions where verifying someone’s ID is essential. By including AuthenticID in your workflow, you can find applications across your operations. Some of the primary uses for this technology include the following:
- Opening accounts. Verifying ID is essential to open new accounts with banks, utility providers, private companies, and government services.
- KYC compliance. Validate that you understand who you’re doing business with and ensure you are not working with a restricted individual.
- Confirm high-value transactions. Request and validate ID to confirm that the appropriate individual has ordered a transaction.
- Flag suspicious transactions and require ID verification.
- Transactions where the customer isn’t present. ID verification is essential in this case to ensure you don’t authorize any business requested by bad actors.
- Basic login functionality. Use biometrics to validate individuals and grant access to controlled systems.
These are just a few examples of what’s possible with AuthenticID. In practice, the use cases are almost limitless.
Find the Tools You Need in the Tungsten Marketplace
From KYC procedures to broad use cases in the public sector, a better means of verifying identification can be a valuable asset. Meet the requirements of the law and satisfy internal requirements for good governance. You can transform expensive and labor-intensive workflows with solutions from the Tungsten Marketplace and our proven, experienced partners.
The AuthenticID connector is a free solution ready for integration into TotalAgility workflows immediately. Create an automated approach to critical onboarding and verification tasks with ease. Identify fraudulent documents and potential warning signs without requiring expensive manual labor. Learn more about this solution now and see what else is possible with Marketplace solutions today.