Information is the power behind all business processes. Reliable control over how that information flows through your company is critical to success. However, today’s data environment is more complex than ever. Meanwhile, a talent crunch, continuous hiring demands, and a more hybrid work environment all create unique challenges. These challenges are especially apparent in fundamental workflows such as mailroom operations. With Tungsten Automation and proven partners such as BerkOne, addressing these challenges is possible.

BerkOne takes center stage today as we highlight the strengths and capabilities of one of our preferred service partners. From decades of experience to cutting-edge innovation, this team supports advanced modernization through Tungsten Marketplace solutions.

Decades of Experience and Proven Capability

BerkOne brings along more experience than most teams in this space. Originally founded in 1936 to provide tax administration services, BerkOne has decades of proven success in content and process automation. Over time, the company has remained at the forefront of automation technology even as systems changed and new tools emerged. The company has achieved over 3,000 successful global implementations of improved processes.

More than half of all the 200+ employees at BerkOne have more than five years of experience. That understanding has powered success for more than 1,000 clients. This level of insight is an almost unparalleled resource for companies that require essential support during the journey towards automation.

Navigating the automation process is no easy feat. No two businesses have the same business needs. Do you need support in making data extraction and classification faster and more reliable? What about routing mission-critical messages to the right team member without delay? These and other common business challenges are all within the realm of what BerkOne can provide.

The Difference That BerkOne Partners Experience

BerkOne strives to provide services that don’t just produce a digital transformation but also do so in a way that aligns with your mission. Specialized skills and a deep understanding of today’s platforms equip your business with robust capabilities. The company makes several efforts to ensure partner success in a supportive environment. You’re in the driver’s seat, taking your business where you want it to be. BerkOne helps you build the engine to get you there.

In part, that effort begins with the work of a dedicated Client Service Manager. Every BerkOne client has a dedicated single point of contact. No telephone tag or endless follow-up emails – just clear communication. Your CSM oversees the entire process from conceptualization to completion. Along the way, their troubleshooting and problem-solving skills support resolving issues promptly. The goal is always to maximize your ROI and reduce the time it takes to see a tangible impact.

In concert with the CSM, certified technical architects and expert developers carry out the heavy lifting. BerkOne doesn’t provide “off the shelf” solutions for “one size fits all” automation. Instead, client-specific applications are the order of the day. Achieve deep integration with existing CRM, ERP, and accounts payable systems.

What Capabilities Does BerkOne Bring to the Table?

Working with this team opens the door to state-of-the-art solutions. Even for companies operating at high levels of scale, BerkOne can help you achieve your goals. Proprietary tools such as the Intelligent Document Tracking System help you achieve SLA compliance and better manage your data.

More specifically, BerkOne develops and supports solutions in several key areas. These include:

• Digital mailroom solutions. Adapt to the modern hybrid office with a more flexible mailroom solution. Use automation to capture, classify, and route data at the speed of business.
• Accounts payable automation. Make AP a source of financial value instead of just another back-office process. Eliminate errors, capture savings, and find ways to improve relationships with your vendors.
• Content management. Never lose documents again or waste hours of productivity chasing down the right paperwork. Centralize data and rely on the cloud to connect your teams no matter where they are.
• Process automation. Every business needs to keep its competitive edge sharp. Eliminating manual workflow and accelerating processes with automation help you do that. BerkOne leverages the latest solutions and best practices to help you break bottlenecks.

Not every business has the same needs when handling all this data. BerkOne can go further.

Secure and Compliant Solutions for Modern Workplaces

Many businesses must handle sensitive information regularly. This is especially true in sectors such as finance and healthcare. In the process of automating business processes and mailroom operations, security can’t be an afterthought. If it is, the chance of a breach or leak increases, and so does the risk of falling out of compliance with relevant legislation.

BerkOne delivers high reliability with a clear commitment to compliance and robust security. All solutions comply with SOC 2 requirements. Likewise, BerkOne always ensures HIPAA compliance throughout its projects. Whenever data moves from place to place, secure routing takes place. High-level encryption and permissions-based access control keep data in the right places.

Marketplace Solutions From a Tungsten Preferred Services Provider

The BerkOne Digital Mailroom, featured in the Tungsten Marketplace, is an excellent example of this partner’s capabilities. Using tools including Tungsten TotalAgility and RPA, the Digital Mailroom is a highly advanced tool for sorting and routing data across your organization.

Take incoming documents in paper and digital formats and apply advanced AI for classification. With a sense of what each document is, you can intelligently extract its data and validate accuracy. Automatic routing then sends that data securely to the appropriate individuals or feeds it into the correct internal workflow.

Discover Tungsten Marketplace Solutions by BerkOne

Master the flow of information in your business with automation that begins at the mailroom. Leverage the power of Tungsten platforms and automation expertise from BerkOne to realize meaningful improvements across the company. Begin the process of incorporating innovative solutions into your workflows. Discover more about BerkOne and their Tungsten Marketplace solutions today, or contact the team directly for more information about consulting.