Irvine, CA – November 12, 2024  – Tungsten Automation, a leader in Intelligent Automation (IA) solutions, today announced the release of TotalAgility 8.1. This latest platform update significantly enhances and accelerates the creation of intelligent processes and AI agents to autonomously gather information, make decisions, and execute tasks — reducing manual effort and accelerating time-to-value across industries.

Building on its established strengths in Intelligent Document Processing (IDP), Business Process Management (BPM), Robotic Process Automation (RPA), and Decision Management, TotalAgility 8.1 empowers organizations to create and orchestrate intelligent processes and AI agents faster than ever. With intuitive generative AI and low-code/no-code development options, organizations can effortlessly configure and deploy AI-powered workflows to tackle the most complex paper-based and electronic processes with unprecedented agility. Additionally, for long-standing customers using earlier-generation capture and transformation solutions, TotalAgility 8.1 offers a streamlined path to upgrade, simplifying the transition to modern intelligent automation with less complexity and greater functionality.

“Nimble has been a Tungsten capture and transformation solutions partner for over a decade. With our upgrade to TotalAgility 8.1 this fall, we anticipate even greater levels of efficiency. The platform’s new IDP and gen AI capabilities enable us to instantly pull relevant information from documents using simple plain text commands, significantly reducing the time, effort, and resources required for processing. We're looking forward to exploring more TotalAgility use cases in the near future." – Shawn Morrison, Nimble Information Systems.

TotalAgility 8.1: Key Capabilities:

Optimize Intelligent Processes & AI Agent Creation:

TotalAgility 8.1 optimizes the creation of intelligent processes and AI agents by seamlessly integrating IDP, BPM, RPA, Large Language Models (LLMs), AI Knowledge Bases, and Decision Management capabilities. Its advanced orchestrations enable businesses to rapidly build AI-powered automations for customer service, onboarding, sales order processing, and more.

Drive Innovation with Tungsten Copilot & Generative AI Enhancements:

TotalAgility 8.1 significantly enhances Tungsten Copilot’s search and retrieval capabilities introduced earlier this year, further incorporating conversational AI to drive innovation across the platform. Users now effortlessly create and customize insights dashboards using natural language prompts to visualize key performance indicators in real-time, empowering all users to make quick, data-driven decisions without needing deep analytics expertise. The platform now also offers enhanced generative AI capabilities for defining decision tables, lookup lists, and custom services using either example images or conversational prompts. These improvements simplify workflow management and accelerate decision-making processes.

Accelerate Data Extraction with Advanced Intelligent Document Processing:

TotalAgility 8.1 elevates its IDP and data extraction capabilities, delivering improved accuracy while drastically reducing the time required to develop and deploy data extraction models using plain text queries. Advanced OCR technology significantly improves document processing accuracy, and users are already benefiting from an 80% reduction in development time, which enhances efficiency. Additionally, the expanded Tungsten Document Library now includes additional pre-trained extraction models for Know Your Customer (KYC) documents, logistics forms, and more, minimizing setup time and effort to process a wide range of document types.

“Tungsten Automation invested in LLM integrations to provide generative AI-based capability enhancements, and enhanced TotalAgility apps, marketplace, and robustness of its ecosystem by fostering industry-specific partnerships. Automation and workflow capabilities, the ability to handle a wide range of documents, and customer support are some of the key strengths highlighted by its clients.” – Vaibhav Bansal, Vice President, Everest Group.

TotalAgility 8.1 offers comprehensive intelligent automation tools for a wide range of industries. From financial services and insurance to healthcare, supply chain, and the public sector, organizations large and small can accelerate digital transformation, improve efficiencies, and engage customers through smarter workflows such as onboarding, claims processing and contract management. The platform is available in both public and private cloud environments, either directly or through our trusted partner network, ensuring flexible deployment options tailored to business needs.

"TotalAgility's ability to rapidly create intelligent processes and agents combining generative AI, RPA bots, integration connectors, and human-in-the-loop governance is a game-changer for businesses looking to automate complex workflows.From customer onboarding to digital mailrooms, TotalAgility 8.1 allows organizations to quickly configure and deploy AI-driven processes, helping them stay competitive in today's fast-paced market." – Tom Coppock, Sr. Product Management Director, Tungsten Automation.

Visit the Tungsten Automation website for more information about TotalAgility 8.1 and to register for our upcoming launch webinar on December 12, 2024.