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South African bank leads the way to greater financial inclusion

This South African bank is disrupting the market with an innovative mobile app for onboarding customers, driven by Tungsten Automation capture technology. By enabling customers to apply for an account on the go—without having to visit a branch—the bank has increased new account openings by 50 percent, growing market share and boosting the level of financial inclusion.

50%

More customers complete account-opening process

Grows

Customer base and market share

Boosts

Competitiveness

"We have built our success on being there for our customers at every stage in their financial journey, and investing in innovative services like the mobile onboarding app help us to continue delivering experiences that improve people’s lives."
Spokesperson
South African Bank

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