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W.R. Grace and Company Optimizes AP Processes to Reduce Costs and Achieve Best-In-Class Status

The Challenge

Early on, W.R. Grace’s North American division supported 13 AP clerks who processed 20,000 invoices per month. They were overwhelmed by the paper associated with manual processing, and struggled to maintain accountability while 60 percent of invoices were lost during processing.

Solution

W.R. Grace still utilized its highly-customized, highmaintenance legacy solution for invoice routing. It’s limited integration with SAP was holding the company back. Clerks continued to input data into SAP manually until implementing the next phase of the Tungsten solution.

Results

Prior to consolidating the company’s AP operations in Asia and Europe, the organization replaced their home grown solution with automated workflow to achieve tighter integration with SAP and lower cost per invoice.

Bogged down by paper and manual processes, W.R. Grace and Company replaced a home grown system with Tungsten data capture and workflow solutions to achieve greater integration with SAP and support the consolidation and optimization of AP processes worldwide. Since implementation, the chemicals giant has reduced cost per invoice from more than $7 to $1.50 in Asia and Europe, and from $5 to $2.25 in the U.S.

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About W.R. Grace and Company

Founded more than 150 years ago by an Irish immigrant seeking refuge from the potato famine, W.R. Grace and Company has since grown to be one of the world’s leading specialty chemicals and materials companies. Its products are used by millions each day to ensure the durability of major buildings and bridges, enhancing the performance of petroleum products and helping to preserve the integrity of food packaging.

Focus

  • Tungsten ReadSoft Invoices™
  • Tungsten Process Director
A lot of customizations that we had are now standard with ReadSoft, and we wanted to take advantage of that.
Michele Blessing,
Global AP Manager, W.R. Grace and Company

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Workflow Automation

Tungsten TotalAgility

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Workflow Automation

Tungsten RPA

Robotic process automation (RPA) solutions enable you to automate labor-intensive, multi-step tasks across systems and data sources with no coding.

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