Know-your-customer (KYC) controls are crucial for banks to ensure regulatory compliance and minimize risk of fraud, but manual processes can reduce efficiency and raise costs. Marginalen Bank is using Tungsten RPA™ to automate due diligence security checks on all loan applicants—saving 16 hours of manual work per day.
Focus
- Robotic Process Automation
- Know-Your-Customer (KYC)
- Compliance Management
- Customer Onboarding
- Fraud Prevention
- Web Data Extraction
- GDPR
Tungsten RPA has transformed our KYC process. With a Tungsten RPA robot performing fraud detection checks, we can rest assured that any high-risk loan applicants will be flagged instantly.
About Marginalen Bank
Marginalen Bank offers online and telephone banking to 200,000 customers across Scandinavia. Founded in 2010, the bank employs 300 people and is headquartered in Stockholm, Sweden.
Products
Workflow Automation
Tungsten TotalAgility
Streamline your processes with TotalAgility, our AI workflow management solution. Discover how automation can transform your business.
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