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Foundation Home Loans Improves Responsiveness While Keeping Headcount Flat

44%

Of all inbound documents classified without human input

16 hours

Saved per day by automating inbound document processing

50%

Faster responses to inbound customer requests

Foundation Home Loans uses Kofax solutions for process automation—cutting customer response times by over 50%, saving over 16 person-hours per day and creating headroom for growth.

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About Company

Headquartered in Bracknell, England, Foundation Home Loans is an intermediary-only lender offering a competitive range of products to meet the needs of buy-to-let clients, limited companies, and applicants for residential mortgages who just miss out on the mainstream lenders. Through its intuitive online portal, Foundation Home Loans provides instant and accurate decisions, saving mortgage brokers time.

https://www.foundationforintermediaries.co.uk/

Focus

  • Intelligent Automation
  • Document Capture
  • Classification and Triage
One of our main goals was to empower our existing team to spend more time adding value to our customers, and that’s exactly what Tungsten has helped us to achieve.
Julie Hood,
Senior IT Project Manager, Foundation Home Loans

Products

Workflow Automation

Tungsten TotalAgility

Streamline your processes with TotalAgility, our AI workflow management solution. Discover how automation can transform your business.

Learn more
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