Please Try a Different Browser

You are using an outdated browser that is not compatible with our website content. For an optimal viewing experience, please upgrade to Microsoft Edge or view our site on a different browser.

If you choose to continue using this browser, content and functionality will be limited.

Blue abstract texture

Australian Government- Discover how Tungsten Automation can improve your citizen services

Empowering digital transformation and citizen services through AI-powered intelligent automation.

Tungsten Automation's advanced technologies drive process efficiency, enhance citizen services, ensure compliance, and unlock valuable insights through automation, analytics, and secure data management.
 

From streamlining processes to improving decision-making, we're revolutionising public sector applications. Dive deeper into how Tungsten Automation can elevate your operations to the next level.

Meet the Tungsten Automation Team​

To help you maximise opportunities on the horizon, we've put a team together exclusively for you.​

Mark Hawthorne
Public Sector Lead

Contact

Petra McLaughlin
Sr. Sales Engineer

Contact

Ian Newark
Account Executive

Contact

Joshua Craker
Account Executive

Contact

Automation Use Cases

Transform Your Government Processes​

The TotalAgility platform has at its core the automation tools such as Document Intelligence, Business Process Management, Integration toolkit and Artificial Intelligence to streamline and intelligently automate citizen self-service for enhanced productivity, organisational efficiency, user experience, and data analysis.​
+ Expand All - Collapse All
Automate data collection and validation, reducing manual effort and errors. It ensures accurate processing against eligibility criteria and enhances application tracking. Tungsten Automation improves service delivery and customer satisfaction, streamlining eligibility verification for Australian government agencies.
Our solution securely captures, validates, and classifies digital IDs, processing large volumes instantly. Compliant with the Australian Digital ID Act 2024, it enhances system security and privacy. Choose Tungsten for efficient, automated, and secure digital credential handling.​
Using advanced AI and machine learning, it verifies digital document authenticity, detecting anomalies and alterations. This automation ensures document integrity, reduces fraud risk, and maintains public trust, while streamlining operations and saving time and resources on manual verification.
Automate the claims lifecycle, reducing manual tasks and increasing efficiency. Our solutions ensure accuracy, compliance, and offer real-time tracking and analytics. Tungsten Automation helps Australian government agencies expedite claims, reduce errors, and improve service delivery, enhancing claimant satisfaction.
Automate invoice management for Australian government agencies. Our platform automates data capture, expedites approvals, detects duplicates, and integrates with ERP systems. This improves accuracy, efficiency, and transparency, resulting in cost savings, better supplier relations, and enhanced financial control.
Solutions and Deployment

Intelligent Automation, Unmatched Trust

Our customers rely on us for the most comprehensive portfolio of workflow automation solutions. With flexible, scalable and secure deployment options like on-premises, cloud of choice, and Tungsten Cloud (Australia), you can be sure to optimise your operations. Solutions include:
Document Automation & Security lockup

Unlock intelligent document processing with leading and secure PDF capabilities, OCR technology, and serverless print software.

Learn more

Workflow Automation lockup

Elevate your business operations with our data-intensive workflow automation, now powered with cutting-edge AI capabilities.

Learn more

Invoice Automation lockup

Optimize invoice processing and compliance, streamline AP operations, and fortify vendor-supplier relationships with our scalable solutions.

Learn more

Generative AI Copilots

TotalAgility Copilots pave the way for generative AI innovation in the insurance industry by augmenting human potential, not replacing it

TotalAgility’s new generative AI-powered Copilots transform how people interact with automation software. Using a simple conversational interface, users of all technological skill levels can accelerate time to value, unlock deeper business and uplift developer productivity. Further personalize your experience by easily integrating your choice of Large Language Model (LLM) like ChatGPT, OpenAI, Azure OpenAI, or a custom LLM. 
Resources
Man on a laptop

Contact us

Connect with a Tungsten Automation expert to learn more about our solutions.

Connect now
Woman in meeting

Request a demo

With a personalized demo you can see firsthand how we can help you drive innovation, increase productivity and improve your bottom line.

Learn more