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Reliably Exchange Information Between People, Apps and Devices

Tungsten Communication Server automates the exchange of information by integrating your inbound and outbound communication channels.

Overview

Reliable Business Communications

Exchange information reliably and securely in the formats most appropriate for your customers and partners. Tungsten Communication Server™ employs intelligent routing and tracking for compliance purposes and seamlessly integrates with your core systems. Accelerate and optimize your business-critical processes while streamlining your infrastructure and lowering costs.

Happy businesswoman working on line with multiple devices and watching a desktop computer at office
Reduce administrative costs by consolidating your infrastructure

Reduce administrative costs

Streamline your infrastructure of multifunctional devices (MFDs) with a reliable and scalable communication platform. Run administrative tasks and connect with other applications from a central point.

Speed processes by minimizing manual intervention

Speed processes

Send and receive fax, email, SMS, MMS and voicemail messages quickly and efficiently through your business applications. Reduce manual processes and eliminate communication delays.

Ensure compliance through communication tracking

Ensure compliance

Track all relevant communication events and the identity of anyone accessing the system, according to regulatory directives. All messages are centrally stored so you can better meet archiving and retention requirements.

Benefits

Why Customers Choose Communication Server

Software engineers developing applications together in office

Ensures secure, electronic document delivery

Eliminate the need for a complex infrastructure with storage on a secure server that encrypts emails. All paper-based documents can be sent via email and comply with legal requirements through secure document delivery capabilities.

Diverse group of casually dressed smiling professional colleagues talking together over a laptop while having a meeting at a desk in a modern office

Maximizes ERP effectiveness

Automatically integrate information into your ERP system, including faxes, SMS, emails or voicemail messages. Process and transmit communications to users or other systems to leverage your ERP’s full potential.

Man working from home on laptop computer

Lowers total cost of ownership at scale

Communication Server is highly flexible with open interfaces and a developer API. It meets the increasing demand for automated communication and allows integrated non-standard applications to extend return on investment.

Features

How Communication Server Can Help

Centralized Infrastructure

Consolidate printers, scanners, fax machines, MFDs and fax servers to efficiently run administrative tasks and connect with other applications from a central point.

Reliable Communication

A superior fault-tolerant architecture and unique notification system helps to ensure confirmed message won't be lost, even if an individual component fails.

Best Performance-to-Resource Ratio

Lower hardware, network resources and rack space by reducing the number of servers required. All server components can run on a virtual machine to save space.

Open Architecture

Integrate nearly any physical device like MFDs, fax machines, analog or IP phones. Open interfaces and a developer API allow integration of non-standard applications.

Low Maintenance

Reduce your administrative expenses with a centrally-managed architecture, especially in a distributed environment.

Easy Implementation

Integrate into virtually any standard e-mail environment or application without adding to the user's desktop. Users can send fax, SMS, email or voicemail messages from an email platform such as Microsoft Outlook.