The public sector faces shifting community expectations and demands for new services and support, while navigating rapidly changing circumstances. Recent major events and natural disasters, such as Bush Fire Response, Flood Response, and COVID community support initiatives, have highlighted the importance of rapid innovation and accelerated program delivery.
Speed of implementation and the ability to adapt to changing circumstances are now critical. Nevertheless, many public sector organisations still struggle to turn data and insights into action and outcomes. This is a crucial capability that public sector organisations need to build to enable quality decision-making and speed up the pace of delivery of business improvements and new services.
